Books on the Go – Dealing with Difficult People

Next in my line-up of useful books is “ Dealing with Difficult People ” by Drs Rick Brinkman and Rick Kirschner.

Sometimes we find ourselves being ‘difficult’ and more often, when we’re honest, we can tend to think it’s the ‘other party’! Here are 24 down-to-earth, practical lessons for bringing out the best in everyone. Some things you’ll find you do automatically, and others will lead you toward far more fulfilling and creative relationships through understanding the 10 most unwanted behaviours, the intent behind them, and solutions to bring out the best in most people at their worst.

Remember, we always have choice – so find out your natural default pattern so you can manage others effectively.